We had the following question in from Alan Harris:
“I seem to now have a green light showing under the ‘phone’ symbol on the front of my Sky+ HD box which I don’t recall seeing before. Is this a problem and something I need to worry about ?
I can’t find my manual to check/confirm.”
Sky Box Front Panel Lights
Each make and model of Sky satellite receiver box is slightly different, so it’s hard to be sure on what you’re seeing, but we’ll try to help.
Here, we’re looking at a Sky+ HD box made by Amstrad.
Phone and Power Lights
In this close-up picture, you can see the ‘Phone’ light on the left, and the power light on the right.
The ‘Phone’ light comes on when you connect the Sky box to a phone line and use the Sky Interactive service. If you check your Sky bill, or use Sky Active on your Sky box, the box’s built-in modem will make a connection to Sky, and the ‘Phone’ light will come on.
The ‘Power’ light shines green when the power is on, and red when the box is in standby
Remote Control Light
Here, we show the ‘Remote’ light. This shows red briefly when you press a button on the remote control, to help you check that the remote control is working.
The second icon from the left, is one that we couldn’t make light up. Our assumption was that this would light when the box had an Internet connection, as it’s a network symbol, but even when watching Sky Anytime+ over the Internet, it didn’t light.
Hi, we have a Sky HD box (Thomson) and the telephone is on ALL the time even with the phone line disconnected. The box is not connected to the internet in any way! We have had this particular box about 3 years and this has just recently happened. Please help.
Network Indicator
Hi. The network indicator LED has got just one purpose - network error. It only flashes when Sky+HD Box has got a network problem. Hope it was helpful.The green light is on but the remote control light stayed on red
I’ve had a new hub put in this morning and now have a red light permanentlt on the tele works but our other tele with a mini box doesn’t it says it is not connected to my sky qbox
I have had a new sky hd box. The phone light on the front panel isn’t on, but with the phone line connected, the line is constantly busy. If I disconnect the phone line I am able to make calls again. I didn’t have a problem with the old Sky + box.
My power light is green all the time even when in standby. Should I be worried?
Just been connected with broadband and I have a white light on the box all the time, everything is working fine what is the light for?
The 2nd light from the left is a usb light i think